All shoppers don’t have the time to read and sort the reviews. They would just have a look at the star rating of your restaurant and take a call as to is it worthwhile to come to your restaurant or not. If the star rating is bad then there are very few chances that they would come to your restaurant. If you have an average star rating on 먹튀 you must increase it at least by one star and it would make a substantial difference. Research suggests that the revenue can increase by at least a good 8 percent.
Improving the star rating of your restaurant is nothing but a number game. For instance, the Google rating. It can take as many as 30 plus reviews to increase the rating by a mere 1 star.
Nonetheless, these numbers must be taken with a pinch of salt. The fact is, the lesser the reviews you have the fewer good reviews it will take to improve the star rating.
In order to get good reviews you must encourage the customer that they share their opinion. Listed here are a few ways in which you can do this.
The first and foremost thing you can do is find where people are posting reviews frequently. In most cases, they will visit the top sites. You must have your profiles created on these websites beforehand so that you can convince the customers to give you their valuable feedback. There is no harm in asking the customers for a review. Many of them will be happy to do the same when you request it.
You must give proper response to all reviews including the negative ones. When you respond to the good ones, you further engage in them and build trust. There are ways to thank them such as offering them a free item or a coupon.
You can also share this on social media platforms. When customers say nice things, share it on social media. They feel much valued and also other people read it and get encouraged to give reviews.
Put together an effective strategy
Online reviews can pay off big time. So you must not avoid them as they may be sometimes difficult to handle.
Claim your business listing so that you know when you get reviews.
Respond to reviews with professionalism and sincerity and you will improve your star rating for sure!